Refund policy

We do not accept returns or exchanges for buyer-selected items.

Please review your order carefully before checkout, including size, color, phone model, and shipping details.

If your item arrives damaged, defective, or incorrect, contact us within 3 days of delivery with your order number and clear photos of the issue. Once reviewed, we may offer a replacement or refund if the request is approved.

We cannot offer refunds or replacements for:

Wrong size selected

Wrong color selected

Wrong phone model selected

Incorrect shipping address entered at checkout

Minor color differences caused by lighting or screen display

Change of mind after ordering

Shipping costs are non-refundable.